Shop Policy

PAYMENTS

Payment is due in full at the time of purchase, prior to shipping. PayPal, Visa, Mastercard, Discover and American Express are accepted.

SHIPPING

Your purchase will be sent to the address provided at checkout. Please make sure that this address is up to date and correct before submitting your order. You will receive a notification when your order has shipped, along with tracking information.

Shipping times vary, but are approximately 3-5 days for USPS First Class Mail, 2-3 days for USPS Priority Mail in the US and 6-10 days for International USPS Priority (pending customs). For International orders shipped via First Class Mail shipping times can be up to 3 weeks.

Sketchbooks will ship separately from any additional items in your order. You will receive separate tracking emails for each shipment. You will only be charged for the shipping fee quoted during checkout.

If your order includes an item marked Preorder, the remainder of your order will be held until the preorder item is ready to ship.

INTERNATIONAL SHIPPING

Custom Fees & Duties

Customers are responsible for any fees, taxes, and duties associated with purchasing & shipping to their respective countries.

Shipping Times

In order to offer affordable international shipping prices, most international orders are shipped via First Class Mail International. Please keep in mind orders can take up to 3 weeks to arrive.

ESTIMATED SHIP DATES

Please reference individual products for current shipping lead times. However, most products ship within 24 hours (S-F) and 48 hours (Saturday). Please note sketchbooks are individually printed and not stocked in house Sketchbooks ship in approximately 5 business days, pending production.

RETURNS & REFUNDS

All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or a replacement sent. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped.

If at any time there is a problem or you are unsatisfied with your purchase, please contact us to resolve the issue within 48 hours of receiving your items. We strive to make every customer happy and your satisfaction is extremely important to us.

EXTENDED USE AND COPYRIGHT OWNERSHIP

All custom designs created by Patricia Sheridan are owned by Gregarious Design LLC. This includes custom orders, stationery artwork, motifs, patterns, illustrations, design elements, landscape architecture and Animal print outs.

Gregarious Design LLC all copyrights in any and all work(s) created or produced pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, are expressly and solely owned by Patricia Sheridan and may be used in the reasonable course of Gregarious Design LLC business. Gregarious Design has the right to also use any portion of the work for portfolio or marketing purposes.